Shipping policy
We are a make-to-order brand, and all products are handcrafted. Please note the timelines below:
Domestic Shipping
During Regular Season: 2–14 working days
During Peak/Rush Season: 2–19 working days
International Shipping
During Regular Season: 2–14 working days
During Peak/Rush Season: 2–19 working days
We ensure prompt sharing of shipping details with our customers and maintain a 98% on-time delivery record. In the rare event of a delay, we proactively inform our customers and offer a discount coupon or a complimentary gift as a gesture of appreciation for their patience.
Urgent or expedited orders can be arranged — kindly reach out to us before placing such an order.